The Four I’s

September 08, 2011
Felix Stöckle
Managing Director,
based in Landor Hamburg

Here at Landor Hamburg, everything we do is based on a set of principles we call the Four I’s. 
 


1. Intimacy


Every business is a people business. That’s why we see ourselves as the partners of our clients, not just their branding team. We want to know them and understand their needs. What challenges and barriers do they face? What are their goals, and how can we help them succeed? Our clients know they can count on us, and we pride ourselves on being there for them. 
 


2. Insight


To develop brand solutions that are compelling, relevant, and differentiated, we need a deep understanding of the markets our clients operate in and the customers they seek to reach. In this context, historical background and heritage can be as important as current trends and drivers in helping us anticipate and address market change.

3. Ideation

Recognizing and developing the unique idea behind a brand and its value proposition lies at the core of Landor’s business. It calls for creativity, intuition, and innovation–the qualities we’ve built our reputation on. At this crucial stage, an insight can blossom to its full potential and become a true competitive edge in the marketplace. 
 

4. Impact

Even the best ideas are only as good as their implementation. That’s why we work consistently to bring the brand idea to life, across all touchpoints, for all audiences. Every customer journey is dynamic and influenced by a multitude of factors. To keep pace with our changing world, a brand experience has to be continually monitored, evaluated and refined.

© 2011 Landor Associates. All rights reserved.



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